---- China's Leading Manufacturer of Paper Tube
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Need Answers?
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This page contains a list of Frequently-Asked Questions compiled by our Customer Service Team to help you get answers to commonly (and some uncommonly) asked questions.
If you don't find the answers to your question below, please contact us directly at
86-20-87027572, or email us at sales@gdcan.com.cn
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Q. What are your business hours?
A. 8：00 am to 6 pm China - Monday through Friday
Q. What is your minimum order?
A. No minimum orders
Q. Can Precision send me samples of the tube I am looking for?
A. We have from time to time sent out samples if the quote we provide is what you're looking for but it would be on a case-by-case basis. Email us your needs and we'll do our best to accommodate you!
Q. Do we make tubes in various colors or can they be striped?
A. It is possible in some cases but it depends on the material.
Q. Can you combine materials?
A. Yes, many of our materials can be combined.
Q. Are you able to manufacture tubes using my materials?
A. Normally our machines are set up to use the materials we have on hand but email us your request and we'll let you know if it's possible.
Q. Can holes or slits be drilled in our tubes and can you provide that service to me?
A. It depends on the custom order you want and what particular material, but normally it is something that we should be able to accommodate.
Q. Can you ship my order COD or accept Credit Card transactions?
A. Unfortunately this is not supported at this particular time.